The FINPACK team is here to help. Whether you’re new to using FINPACK or even to credit analysis in general, our product support team, online and built-in help functions, and our online training are available to answer your questions and ensure you are getting the best use out of the FINPACK suite of tools.
The Product Support Team
The FINPACK product support team is a phone call or email away and ready to answer all kinds of questions about the operation and use of FINPACK. If you have issues with installation, upgrades or registration, our team is happy to hop on a call and help answer your question or resolve whatever issue you might be having. But their support extends beyond tech support. Got questions about input or analysis? Our product support team is happy to help. You can email them at support@FINPACK.com or call (800) 234-1111 or just look under the HELP function in FINPACK to find our contact info.
Online Training
Access to FINPACK’s online training suite of videos is included with your FINPACK license. With dedicated sections on Agricultural and Commerical credit analaysis broken down into easily-digestible videos, the online training site offers 40+ hours of video tutorials on everything from Balance Sheets to Loan Presentations. Drill down into the nuances of monthly cash flow projections, explore the various financial and credit analysis tools available in FINPACK, or review the ratios & measures used throughtout FINPACK. For FINPACK+ users, simply choose ‘Online Training’ from the dropdown menu in your dashboard. For FINPACK users, go to FINPACK Online Training and log in using your FINPACK serial number. Contact product support if you have any issues.
HELP Function
The HELP function in FINPACK offers a wealth of resources to help you navigate the tools and functinality of the program. Browse contents, or select ‘How do I…’ to view commonly-requested functions. The HELP menu also links to the FINPACK Knowledge Base, registration, and contact information. In FINPACK+, simply click on the ‘i’ button at the top of each page to access or download the user guide or see tips for that specific page.
FINPACK Knowledge Base
The FINPACK Knowledge Base offers in-depth explanations on various aspects of FINPACK, plus plenty of tips and tricks to help you get the best out of the software. From setup and deployment to detailed analysis on entering data and sleuthing discrepancies, the knowledge base gives you informed, detailed information in one convenienet location. You can also access our Input Forms. Choose from Crop or Livestock Budgets, Schedule F Analysis or Ag and Commercial Balance Sheet input forms.
FINPACK – Here To Help
The FINPACK team prides itself on offering the kind of support and assistance our users need to make the best use of the tools and functionalities of FINPACK. Contact us today. We’re here to help.
David Maguire became the FINPACK Relationship Manager in 2021. He helps Ag and Commercial lenders across the country understand the value of using FINPACK for credit analysis and loan management. David has worked in the marketing, training and education fields in Minnesota, Ireland and Germany.
